Zoom 2.0: Chatting Up an AI-Powered Future

Zoom has shed “Video” to become Zoom Communications Inc., launching “Zoom 2.0” as an AI-first work platform. CEO Eric Yuan unveiled the Zoom AI Companion 2.0, promising to boost productivity and maybe even a four-day workweek. Despite fierce competition from Microsoft and Google, Zoom reported Q3 revenues of $1.178B with an 82% jump in Contact Center customers. Analysts are optimistic, raising targets to $97, while Zoom’s $2B share buyback plan shows confidence in their AI-driven pivot.